Privacy Policies effective October 12, 2009
This is a General Motors Company ("GM") sponsored site. To view General Motors Company’s privacy statement click here: http://www.gm.com/privacy/#scope.
GM will have access to your name and other personal information you enter here. GM dealers and third parties will also have access to personal information you enter here and your browsing activities on this page in order to provide you the dealer locator services you are requesting. The role of each party is explained below and links to applicable privacy statements are provided.
Collection and Use of Your Information by GM
Information Directed to Our Dealers
When you complete a form on this website to ask a question of or request a quote from a GM dealer, the information you submit is forwarded by GM to the GM dealer you selected. Each GM dealer is independent of GM and the dealer you direct your communication to will have its own privacy statement. Please contact the dealer or visit the dealer’s website for more information on its privacy practices.
Changes to these Privacy Policies or Statements
This Privacy Statement is effective as of October 12, 2009
Royal Automotive collects information from our users at several different points on our website. Royal Automotive is the sole owner of the information collected on this site. We will not sell or rent this information to others. We will only share this information with our affiliates and marketing partners contracted to do business on our behalf.
Royal Automotive uses two types of user information: anonymous information gathered from cookies and log files, and personal information you provide us for certain services. See below for definitions of each of these methods.
Errors and Omissions
Royal Automotive and its companies accept no responsibility for any errors and omissions within any information on our website and reserves the right to make corrections to information contained on our web site, including, but not limited to pricing errors, availability and vehicle data. All information contained within this website is technologically data driven and occasionally errors occur due to data interpretation through servers and code readers. We make every effort to safe guard against this and apologize for any errors. Our manufacturer periodically provide national and local campaign special offers. These offers may be presented at our website. Pricing may slightly vary (plus or minus) depending on market and campaign areas. Please always confirm current offers and prices with the Retailer, in this case, Royal Automotive, if you are shopping at our website.
Anonymous Information - Cookies and Log Files
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to personal information, until a user provides that information (see below). If a user rejects or deletes the cookie, he/she may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to receive notification of special offers, or participate in any contests that may take place. Cookies also enable us to track and aggregate clickstream behavior data. By doing this we can better target the interests of our users and enhance their experience on our site.
Royal Automotive also maintains standard web logs that record data about all visitors to this Web site. These logs may contain:
Royal Automotive uses web log and clickstream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.
Volunteering Personal Information
Users may choose to volunteer personal information (name, e-mail address, phone number, etc.) in order for us to provide them with services such as brochure and information requests, surveys and contests, site announcements, and special offers at the time of the request or in the future. If you previously gave us your e-mail address and no longer wish to receive e-mail announcements, you can have your name removed from our e-mail list by sending an e-mail to firstname.lastname@example.org , calling, or by sending regular mail (see contact information below).
If a user's personal information changes, we will endeavor to provide a way to correct or update that user's personal data provided to us. This can be done by e-mailing email@example.com or by contacting Royal Automotive as outlined below.
Royal Automotive takes all reasonable precautions to protect our users' information, both while the information is being transmitted and after it is received by us.
If this website is hosted on a Secure Server, when our credit pre-approval asks users to enter sensitive information (such as social security number), that information is encrypted and is protected with SSL 128-bit encryption software, an industry standard for reputable organizations. While on a secure page, such as our credit pre-approval application form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open.
Furthermore, once the information has been received by us, we use security procedures and policies that commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure. If you have any questions about the security of our website, you can send an e-mail to firstname.lastname@example.org .
Notification of Changes
Royal Automotive may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for Royal Automotive Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.
We may also disclose any data, whether personally identifiable or not, when required to do so by subpoena, court order, or warrant. Whenever feasible, Royal Automotive will notify the effected user by e-mail that such disclosure will or has occurred.
We may also disclose any data, whether personally identifiable or not, when we reasonably deem it necessary to protect the safety of (i) an individual, (ii) the public, or (iii) the security and reliability of Royal Automotive and/or this website.
To contact us, see our CONTACT or CONTACT US page for our addresses, phone numbers, fax numbers, business hours and online contact form.